We are taking this opportunity to keep you updated on the measures Avova Technologies is taking to ensure the safety of our staff and our customers in the delivery and support of your systems.
As you know, this is an ever-evolving situation without business precedence, however we are well-prepared with robust measures in place to protect our service delivery, while remaining flexible enough to adapt as the circumstances change.
We would like to reassure all our customers that our support desk & engineers are serving our Customers as usual, both at Customer locations (with some restrictions), strictly following the HSE guidelines and also remotely.
Our support staff will continue to be contactable via the normal phone and email channels which will remain the case throughout, both for after sales support and indeed for any requirements you may have. We are available, we are here, and we are prepared. The safety and welfare of our Customers and our own staff is central to our everyday approach and thinking.
We continue to follow the advice of the HSE as it comes out. If you have any general queries regarding COVID-19 please visit https://www.hse.ie for the latest information
Wishing you all good health,
Avova Support team